- Australia
- New Zealand
- USA/Canada
- Rest of World
SHIPPING RATES
Shipping Rates for Australia
FREE Express Shipping on all orders within Australia.
Delivery times approximately 1-2 days from time of dispatch.
YOUR DELIVERY
Black Friday Sale Fulfillment Times
For all orders placed during our Black Friday Sale. Please allow an extra 1-3 business days on top of our usual shipping times. With all the amazing deals flying off the shelves, our warehouse team are working hard to process, pick, and pack your orders as fast as humanly possible. Please rest assured our team are doing everything they can to get your goodies to you as quickly as possible!
Order Processing Times
Orders placed before 2 PM AEST are typically dispatched either the same day or the next business day. However, during periods of high demand, processing times may be slightly longer. In these cases, please allow up to a week for your order to be shipped, though we always strive to dispatch your order as quickly as possible!
We'll keep you updated on your order's progress via text or email.
Delivery & Tracking
We use Startrack Express for the delivery of orders Australia Wide.
Our couriers are authorised to leave parcels at your address. However, if the courier considers it unsafe to leave your package, it will be taken to your local post office for collection. Your parcel will typically be available for collection in the afternoon. If your parcel has been redirected to a nearby collection point or you are unable to locate it, you can track your order using the Australia Post Tracking Service or StarTrack Track & Trace Service for the latest updates and obtain a "safe drop image" of where it has been left.
Christmas Delivery Cutoffs
SHIPPING RATES
Shipping Rates for New Zealand
FREE Express Shipping on all orders within New Zealand.
Delivery times approximately 3-4 days from time of dispatch.
YOUR DELIVERY
Do I need to sign on delivery?
No. Our couriers are authorised to leave parcels at your address.
However, if our courier determines that it’s unsafe to leave the package, they will take it to your local post office for you to collect. Typically, your parcel will be available for pickup in the afternoon.
You can track your order via https://www.nzpost.co.nz/ for the most accurate and up to date delivery information.
How long does it take for my order to be processed?
Most Motto orders are shipped the same day, or the next business day after your order is placed. Occasionally, we experience high order volumes so sometimes things can take a little longer. In these times, please expect up to a week for your order to be sent (although, we always aim to turn your order around as fast as humanly possible!).
Along the way, we will keep you notified via text or email on its progress!
What Courier do you use?
Motto uses Australia Post International for all shipments to New Zealand.
Our couriers are authorised to leave parcels at your address.However, if the courier considers it unsafe to leave the package, it will be taken to your local post office for collection. Your parcel will typically be available for collection in the afternoon. If your parcel has been redirected to a nearby collection point or you are unable to locate it, you can track your order using the Australia Post Tracking Service or New Zealand Post Tracking Service for the latest updates.
CURRENCY AND TAX
Will I be charged in my local currency?
We process all orders in AUD, at the most current exchange rate.
Will I be charged taxes and duties?
We deduct the Australian local tax (10%) at checkout, so you can expect to see 10% off all items once you set your delivery country.
You will not have any import tax or duty charges applied at checkout or included in the final transaction total.
SHIPPING RATES
Shipping Rates for USA/Canada
$25AUD Express Shipping on all orders within USA/Canada.
Delivery time approximately 3-6 business days from time of dispatch.
YOUR DELIVERY
Do I need to sign on delivery?
No, we give authority for our couriers to leave the parcel at your address.
In the rare occasion that our courier feels that it is not safe to leave your parcel, a calling card will be left for you to pick up at your local post office.
How long does it take for my order to be processed?
Most Motto orders are shipped the same day, or the next business day after your order is placed. Occasionally, we experience high order volumes so sometimes things can take a little longer. In these times, please expect up to a week for your order to be sent (although, we always aim to turn your order around as fast as humanly possible!).
Along the way, we will keep you notified via text or email on its progress!
What Courier do you use?
Motto uses Australia Post International for all shipments to USA/Canada.
CURRENCY AND TAX
Will I be charged in my local currency?
We process all orders in AUD, at the most current exchange rate.
Will I be charged taxes and duties?
Please note that any customs and duties taxes which may be incurred are not the responsibility of Motto Fashions and we are not aware of what they might amount to.
You are responsible for paying any taxes or duties applicable to your order. Please make sure you contact your local customs office to find out more if you have any concerns.
SHIPPING RATES
Shipping Rates for Rest of World
$25AUD Express Shipping on all orders.
Delivery time approximately 10 days from time of dispatch.
YOUR DELIVERY
Do I need to sign on delivery?
No, we give authority for our couriers to leave the parcel at your address.
In the rare occasion that our courier feels that it is not safe to leave your parcel, a calling card will be left for you to pick up at your local post office.
How long does it take for my order to be processed?
Most Motto orders are shipped the same day, or the next business day after your order is placed. Occasionally, we experience high order volumes so sometimes things can take a little longer. In these times, please expect up to a week for your order to be sent (although, we always aim to turn your order around as fast as humanly possible!).
Along the way, we will keep you notified via text or email on its progress!
What Courier do you use?
Motto uses Australia Post International for all International shipments
CURRENCY AND TAX
Will I be charged in my local currency?
We process all orders in AUD, at the most current exchange rate.
Will I be charged taxes and duties?
Please note that any customs and duties taxes which may be incurred are not the responsibility of Motto Fashions and we are not aware of what they might amount to.
You are responsible for paying any taxes or duties applicable to your order. Please make sure you contact your local customs office to find out more if you have any concerns.